You'll become a trusted advisor to a diverse range of clients, including professionals, grooms, wedding parties, and event attendees. From the first conversation through to final delivery, you'll play a key role in ensuring every client receives outstanding service and expert guidance.
Rather than a traditional retail sales environment, this position focuses on understanding individual needs, providing personalised recommendations, and delivering a seamless customer journey.
- Deliver personalised styling and consultation experiences
- Build lasting client relationships that drive repeat and referral business
- Guide clients through product, fit and styling selections
- Convert enquiries into appointments and sales opportunities
- Manage wedding parties and key event timelines
- Maintain exceptional communication throughout the client journey
- Support showroom presentation and CRM management
- Collaborate with the team to deliver outstanding results
- 3+ years' experience in sales, client service or account management
- A natural relationship builder with exceptional communication skills
- Confident engaging with clients face-to-face and over the phone
- Passionate about style, fashion and helping people look and feel their best
- Highly organised with strong follow-up and attention to detail
- Professional, polished and target-driven
- Experience in luxury retail, hospitality, weddings or premium service environments is highly regarded
- Available to work weekends as part of a rotating roster
- Attractive salary + uncapped commissions and bonuses
- Wardrobe and phone allowance
- Monthly RDO
- Career growth within a rapidly growing business
- Work with a premium clientele in a luxury environment
- Supportive, high-performing team culture
- Be part of an ambitious brand with exciting growth plans
Enjoy a consistent roster with two consecutive days off each week:
Monday & Tuesday – Off
Wednesday & Thursday – 9:00am–5:00pm
Friday & Saturday – 1:00pm–9:00pm
Sunday – 9:00am–5:00pm
If you're passionate about delivering outstanding customer experiences and enjoy helping people feel their best, we'd love to hear from you.